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Listrak and Outgrow Integration
Listrak and Outgrow Integration
Outgrow Team avatar
Written by Outgrow Team
Updated over 6 years ago

Use Outgrow interactive experiences which are designed for conversion and engagement and push the leads you have collected to Listrak using our Outgrow-Listrak native integration.

Here's what you will need to get started:

  • An Outgrow account (Freelancer and Essential plan include limited Integration comes with limited integration which allows you to sync lead details to Listrak, Business and Enterprise plans include loaded integration which allows mapping all fields including questions and responses from a calculator, quiz or a poll to Listrak.)

  • A valid Listrak account

  • A live Outgrow calculator, quiz or poll

Steps

Follow two simple steps to start sending the leads you collect on Outgrow to Listrak

  1. Configure

  2. Map fields and Test connection

Configure

To access this integration, navigate to the Outgrow Builder > Configure on your Outgrow interactive experience. Click the Configure button on Listrak Integration.

To configure Listrak, provide your Listrak Username and password. You will also have to whitelist Outgrow app's I.P address on Listrak in order to configure the Outgrow-Listrak integration. To whitelist our I.P, head to your Listrak account, Navigate to Manage>Accounts>SOAP API IP Authorization. Enter the I.P address shared by your Outgrow account manager and click on Add I.P/Netmask.

Next, you'll have to select the list on Listrak where you'd like to send the leads collected on Outgrow.

Map fields and Test connection

Limited integration for Freelancer and Essentials plan
For Freelancer and Essentials only name, email and other fields in the lead form on Outgrow calculator, quiz or poll can be mapped to the respective fields on Listrak. All you need to do is to select and map the fields on Outgrow calculator, quiz or poll to respective fields on Listrak. Outgrow's Business and Enterprise plans allow you to send detailed information about a lead on Outgrow calculator to the connected app. Set up integration by mapping Listrak's fields with fields from your Outgrow calculator or quiz. Using loaded integration you can send lead form fields, IP Address, location data, UTM information and all the questions, answers and results] to your Listrak account.

Once you are done mapping the fields click on Test Connection on the Mapping pop-up. To test connection we will push a test lead to Listrak with sample values. Click finish on Test connection step. If connection and mapping are successful you will see this test lead on your Listrak contact list.

If your connection is successful you will see Active Status on Listrak which indicates that new leads on your Outgrow calculator, quiz or poll will be automatically sent as a contact to the connected Listrak account.

You can also check your Test lead on Listrak.

More actions

Test - It is recommended to Test your integration after you have changed something on your calculator, quiz or poll on Outgrow. A test record will appear on Listrak if integration is done properly.

Sync- If due to some error in connection your leads from a calculator, quiz or poll is not sent to Listrak then you can Sync the leads to your Listrak account after re-configuring. All the leads which were not sent to your account will be sent to Listrak when you sync. If for some reason, even after syncing you do not see your lead on your Listrak account then reconfigure once and Sync.

Deactivate - In case you don't want to send leads from a calculator, quiz or poll to Listrak, you can deactivate it.

Re-configure- In case your Listrak credentials have changed or you want to connect Outgrow with a different Listrak account then you will have to Reconfigure your Listrak integration to continue getting Outgrow leads in your Listrak account. If you have collected some leads on Outgrow but don't see them on Listrak then you should definitely try to Reconfigure once to fix it yourself. If that doesn't help then drop us an email with your query at questions@outgrow.co.

Important

For every Outgrow interactive experience, you create you will have to activate or deactivate the integration from config section on the builder, in order to start or stop sending leads collected on Outgrow to Listrak.

Note

Testing your Integration

When everything is setup we suggest you test it out and make sure everything is working as you expect it. Publish your calculator or quiz, submit a lead on calculator or quiz, and check that the new lead shows up in Listrak (it can take up to a couple minutes).

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