Out of respect for the time of the clinicians as well as other patients who are waiting to be seen, Outro has a limited refund policy.
For initial consultations (the first appointment with your clinician), you may receive:
A 100% refund if you cancel more than 24 hours before the appointment start time
No refund if you reschedule or cancel within 24 hours of the appointment start time
No refund if you no-show for the appointment without prior notice.
No refunds are offered for other appointments; however, you may reschedule your appointment at any time.