Skip to main content

Why was my order reassigned?

Orders are sometimes moved between our buyer agents. Usually one agent is busy, or another agent is set up to complete your specific order faster. Reassignment always serves one goal: completing your order with the best quality and speed.

Nothing changes for you. Same order, same price, same delivery, and you can follow the status in the app.

If you want to learn more about our order proccess, please check Can I track my order in real time?

Did this answer your question?