Notification Type: Interactivity
Updated over a week ago

Sending a Notification when a piece of Interactivity is engaged with can be really useful, as you're able to track when a visitor has viewed, completed or responded to content, such as a quiz, poll or video; and all in real-time!

Example

HR have sent out a job offer to Jane and would like to know when she accepts it. The job offer pack contains a More Information pop-up box that needs to be selected to accept, so they have added a Notification to it. Once accepted, an email will be sent to hr@citylifebank.com letting them know the good news. Simple!

How to add a Notification to a piece of Interactivity

  • Navigate to a Document.

  • Select ‘Interactivity’ for the version of the Document.

  • Click on the piece of Interactivity that you would like to add the Notification to.

  • Select the Notification icon from the flyout menu.

💡The Notification icon looks like this -->

  • Choose the Notification that you would like to use from the drop-down list.

And that’s it! When the piece of Interactivity is selected or engaged with a real-time notification will send.

Notifications and Polls/Assessments

When adding a Notification to a Poll or Assessment module, you'll notice that more options are available. This makes them more powerful you can fire a Notification based on the way the visitor interacts with it, for example if they passed a quiz, or responded negatively to a poll.

Follow the instructions above and choose a Poll answer or Assessment answer or Result that you want to send a notification for.

Example 1 - Assessment

The below example demonstrates how to send a Notification when a visitor passes an Assessment.

  • Click on the Assessment module, followed by the Notification icon.

  • Select a Notification in the 'Results' section, in this example it will be sent when 'Pass' is achieved.

💡 Sending a Notification when someone passes a test can be useful for your reporting needs, or you may wish to reach out and congratulate them.

Example 2 - Poll

The below example demonstrates how to send a Notification when a visitor selects the ‘Not so good’ option for a Poll.

  • Click on the Poll module, followed by the Notification icon.

  • Select a Notification in the 'Options' section, in this example it will be sent when 'Not so good' is chosen.

💡 Sending a Notification when someone responds to a Poll can be useful for your reporting needs, or you may wish to contact them for more information about their choice and how you can improve.

Did this answer your question?