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Installing PALIDIN Desktop

All the steps to install PALIDIN Desktop and configure the settings

Allie Roberts avatar
Written by Allie Roberts
Updated over 6 months ago

Before the Install:

  • Ensure you have provided PALIDIN Support (support@fraudfighter.com) with your PC Name, License Key, and Store Location before moving forward with the installation.

Install PALIDIN:

  • Ensure you logged in as admin and grab PALIDIN Here: https://www.fraudfighter.com/palidin/newinstallation

    • Once downloaded, please right click, and run installer as admin (even if you are logged in as admin)

    • Once installed, right click, and launch PALIDIN as admin (even if you are logged in as admin)

Configure Settings:

Once PALIDIN Desktop is installed, the data management setting needs to be changed in desktop.

  • Data Management Setting:

    • Open the PALIDIN Desktop App> Go to the Settings menu> Click the Data Management tab> Change the Data Management Settings to "Custom" and choose which information you want to store in the portal by checking off those boxes

      • If you do not have access to the Settings menu, you will need to log all other users out of the PC and log in as a local admin user

  • Display Fields:

    • Choose the information you would like to be populated on the results page and on the transaction reports

  • Transaction reports:

    • Decide if you would like to toggle on the option to view, print & save transaction reports, and if you would like it to be automatic.

    • To change the default folder path where the scans will be saving to, copy/paste desired folder location (to the left of show button) or click on the 3 dots to manually choose the desired folder location. After choosing the desired folder path, click on Save Path.


If you have questions, please contact support by:

Monday-Friday 7AM - 5PM PST

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