Before the Install:
Ensure you have provided PALIDIN Support (support@fraudfighter.com) with your PC Name, License Key, and Store Location before moving forward with the installation.
Install PALIDIN:
Ensure you logged in as admin and grab PALIDIN Here: https://www.fraudfighter.com/palidin/newinstallation
Once downloaded, please right click, and run installer as admin (even if you are logged in as admin)
Once installed, right click, and launch PALIDIN as admin (even if you are logged in as admin)
Configure Settings:
Once PALIDIN Desktop is installed, the data management setting needs to be changed in desktop.
Data Management Setting:
Open the PALIDIN Desktop App> Go to the Settings menu> Click the Data Management tab> Change the Data Management Settings to "Custom" and choose which information you want to store in the portal by checking off those boxes
If you do not have access to the Settings menu, you will need to log all other users out of the PC and log in as a local admin user
Display Fields:
Choose the information you would like to be populated on the results page and on the transaction reports
Transaction reports:
Decide if you would like to toggle on the option to view, print & save transaction reports, and if you would like it to be automatic.
To change the default folder path where the scans will be saving to, copy/paste desired folder location (to the left of show button) or click on the 3 dots to manually choose the desired folder location. After choosing the desired folder path, click on Save Path.
If you have questions, please contact support by:
Emailing support@fraudfighter.com
Monday-Friday 7AM - 5PM PST