To move your PALIDIN desktop software to a new PC, please follow the instructions below
Deactivate the license on the old PC:
Acuant "A" method
Save and Deactivate the License Key
Open System Tray "^" in the bottom right of your toolbar
Right Click the Acuant "A"
Select Activate License
Click Change
Copy/Paste your License Key into a safe document
Click Deactivate License
"Activation" app method
If you do not see the Acuant "A" icon, type "Activation" in the Windows Search Bar.
On the Activation app, select Run as an administrator
Copy/Paste your License Key into a safe document
Click Deactivate License
Reactivate the License on the new PC:
Ensure you have provided PALIDIN Support with your PC Name, License Key, and Store Location before moving forward with the installation
Log out all users and log in with an admin profile
Grab latest version of PALIDIN HERE
Once downloaded, right click, and run the installer as admin
Once installed, right click, and launch PALIDIN as admin (only for the first time)
If you have questions, please contact support by:
Calling 800.883.8822
Emailing support@fraudfighter.com
Monday-Friday 7AM - 5PM PST