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Moving PALIDIN Desktop to a new PC
Moving PALIDIN Desktop to a new PC

How to move PALIDIN Desktop from one PC to another

Allie Roberts avatar
Written by Allie Roberts
Updated over a month ago

To move your PALIDIN desktop software to a new PC, please follow the instructions below

Deactivate the license on the old PC:

Acuant "A" method

  • Save and Deactivate the License Key

  • Open System Tray "^" in the bottom right of your toolbar

  • Right Click the Acuant "A"

  • Select Activate License

  • Click Change

  • Copy/Paste your License Key into a safe document

  • Click Deactivate License

"Activation" app method

  • If you do not see the Acuant "A" icon, type "Activation" in the Windows Search Bar.

  • On the Activation app, select Run as an administrator

  • Copy/Paste your License Key into a safe document

  • Click Deactivate License

Reactivate the License on the new PC:

  • Ensure you have provided PALIDIN Support with your PC Name, License Key, and Store Location before moving forward with the installation

  • Log out all users and log in with an admin profile

  • Grab latest version of PALIDIN HERE

    1. Once downloaded, right click, and run the installer as admin

    2. Once installed, right click, and launch PALIDIN as admin (only for the first time)

If you have questions, please contact support by:

Calling 800.883.8822

Monday-Friday 7AM - 5PM PST

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