If you manage more than one property in ParkingPass, you can do it all from a single account. This article covers how to switch between properties, what's configured per-property vs. account-wide, and a few tips for keeping your day organized when you're managing several communities at once.

If you only manage one property, you can skip this article — most of what's here won't apply to you.

The property selector sits in your left sidebar. It shows the name of the property you're currently viewing and lets you switch to any other property you have access to.

To switch properties:

Everything on screen — dashboard widgets, sidebar counts, search results, reports, residents, vehicles — refreshes to show only the selected property.

It's worth understanding what is tied to a specific property and what applies to your account as a whole.

The following are configured separately for each property and only show data for the currently selected property:

The following apply to your user account regardless of which property you're viewing:

User access — which properties you can view and what you can do at each — is configured per property. See User Roles and Permissions.

If you manage multiple properties, a few small habits make the day easier:

There's no combined dashboard across properties. Cycle through each one as part of your morning routine — the dashboard is designed to be a five-minute check, so even five or six properties only takes about half an hour. See Property Manager Quick Start: Your Daily Playbook for the recommended order.

Always glance at the property name in the sidebar before you approve an application, edit a policy, or run a report. Actions are taken on the currently selected property, and it's easy to act on the wrong one if you've just switched.

If you remember a resident or plate but aren't sure which property they're at, the search panel still searches within the currently selected property. To find someone across properties, you'll need to switch and search at each one — or check your records to confirm the property first.

Lease expirations and patrol-vendor reviews are property-specific. If multiple properties hit the same review windows, your inbox gets crowded. Spacing them out across the week or month makes it more manageable.

Each property has its own parking policy, but residents at one community may also visit another property you manage. Keeping core rules consistent — guest pass limits, permit types, enforcement timing — reduces confusion.

No. Each property's dashboard shows only that property's data. Switch between properties using the property selector.

Reports are scoped to the currently selected property. To compare data across properties, run the same report at each one and combine the results in your own spreadsheet.

No. Residents are tied to a specific property. If the same person lives at two of your properties (rare, but possible — e.g., an investor with units in two buildings), they need a separate resident record at each property.

Your ParkingPass account contact or an existing admin at that property can add you as a user. If neither path is available, email support@parkingpass.com with the property name and your account email.

Most changes can be undone (re-approving an application, editing a vehicle, etc.). For changes you can't easily reverse — like sending bulk resident invitations — contact support@parkingpass.com as soon as you notice the mistake.

Yes. User access is configured per property, so a regional manager might have access to all of your properties while an on-site manager only has access to their own. See User Roles and Permissions.

If you're adding a new property to an existing account, the new property goes through a standard launch process — policy configuration, resident invitations, patrol setup, and so on. The fact that it's on your existing account doesn't shortcut that work, but you don't need to create a new login.

See New Property Setup: Your Launch Guide for the full walkthrough.