Responsible Play
ParlayPlay is committed to ensuring that you participate in a safe and responsible manner.
Like many other addictions, compulsive play includes uncontrollable urges which, if left unchecked, could result in financial hardship. Anyone is susceptible to compulsive play regardless of age, gender, race, or financial status.
Once detected, compulsive play can be successfully treated. The key is early detection in order to avoid adverse and dire consequences.
If you feel you have a compulsive play problem, we urge you to seek assistance. We offer proactive tools and support to help you manage your play responsibly. In addition, we will:
Provide information to promote responsible play
Offer assistance and resources on our website
Monitor and update our responsible play pages with new information as necessary
Entry History
ParlayPlay provides players with detailed information about their play and usage of the platform, including:
Total entries made
Entries won and lost
Net winnings or losses
Detailed entry information (e.g., athlete lineups)
Deposits and withdrawals history
Player Limits
Player limits help you manage your play responsibly. You may adjust your limits at any time by contacting us.
Deposit Limits
Set daily, weekly, or monthly maximums for deposits.
Once the limit is reached, you cannot deposit until the time period resets.
State requirements may apply. For example, Massachusetts residents cannot deposit more than $1,000 in any calendar month.
Contest Entry Limits
Set limits on the number of contest entries within a daily, weekly, or monthly period.
Once the limit is reached, no further entries can be made until the time period resets.
Maximum Entry Amount
Set a cap on the total dollar amount you may use for contest entries per week or month.
Once reached, you cannot enter additional paid contests until the limit resets.
Self-Exclusion
Self-exclusion is voluntary and completely confidential.
You can request a timeout or account lockout by contacting us at support@parlayplay.io or via live chat.
During the self-exclusion period, you will not be able to log in, deposit funds, or participate in contests.
Arizona Users
Arizona players may request self-exclusion for:
1 year
5 years
10 years
(in accordance with Arizona regulations).
Parental Controls
ParlayPlay verifies all accounts for age and eligibility.
If minors under 18 have access to your devices or account information, please take precautions.
We strongly encourage the use of parental control software to prevent underage access.
Immediate termination of any account will occur if it is determined that a minor has played.
If you suspect a minor is using ParlayPlay, please contact us immediately or call 1-888-680-0405 (toll-free).
Additional Help
For assistance with responsible play and problem gambling, we recommend the following organizations:
National Council on Problem Gambling (NCPG)
Phone/Text: 1-800-522-4700 (24/7, confidential)
Website: https://www.ncpgambling.org/
Live Chat: ncpgambling.org/chat
International Center for Responsible Gaming (ICRG)
Phone: 1-978-388-6610
Arizona-Specific Resource
1-800-NEXTSTEP (800-639-8783)