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Partners: Creating your partner E-wallet

A guide for Crowdfunder Connect Partners to setting up your wallet

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Written by Crowdfunder Partnerships Team
Updated over 2 weeks ago

Introducing Stripe

We strive to achieve the most simple and secure money transfer and storage for our partners.

Crowdfunder allows you to transfer one large fund into our system that can then be distributed to projects in smaller payments.

We do this through our integration with Stripe, a licensed electronic money issuer. By working with Stripe, we are able to provide a secure E-Wallet accounts system to hold your funds separately from our own accounts and assets whilst enhancing your control, flexibility and simplicity.

As a partner, you will set up a digital wallet in your organisation's name. You are not charged by Stripe for the wallet or any services so you will not receive invoices from Stripe. Crowdfunder will notify you of the amounts of the funds you need to transfer into your Stripe wallet based on what is agreed in the purchase order.

Setting up your Stripe E-wallet

It can take a few days for Stripe to review your documents.

We recommend that you start your wallet setup as soon as possible.

Once approved, you’ll be able to transfer funds straight into your wallet.

1. Sign up to Crowdfunder

If you haven’t already created an account, click on Sign up and create an account using your work email address.

Let us know once you’ve done this by emailing cfpartnerships@crowdfunder.co.uk

Then sign in to the Crowdfunder website.

2. Go to your Crowdfunder Connect dashboard

Access your Crowdfunder Connect dashboard by selecting ‘My funds’ in the top right dropdown:

3. Set up your wallet

Use the 'Fund details' tab to find your 'Wallet' and click the link to 'add and set up a new wallet':

4. Select your organisation type and provide the information required:

You'll be asked to choose what type of entity you are registering from the options below:

Public Limited Company

To verify your wallet, you will need to provide:

  • People – Details of an authorised representative

  • Identity document for authorised representative– Passport, driving licence, etc.

  • Address document – Utility bill, bank statement, etc.

  • Business details – Name, address and company number

  • Letter of Authorisation

Registered Business

To verify your wallet, you will need to provide:

  • People – Details of an authorised representative, directors, owners and executives

  • Identity document – Passport, driving licence, etc.

  • Address document – Utility bill, bank statement, etc.

  • Business details – Name, address and company number

  • Business document – Document issued by Companies House

Government or public sector body

To verify your wallet, you will need to provide:

  • People – Details of an authorised representative

  • Identity document – Passport, driving licence, etc.

  • Address document – Utility bill, bank statement, etc.

  • Organisation details – Name and address

  • Letter of authorisation

Charitable Company

To verify your financial details, you may need to provide:

  • People – Details of an authorised representative, directors, owners and executives

  • Identity document – Passport, driving licence, etc.

  • Address document – Utility bill, bank statement, etc.

  • Charitable company details – Name, address and company number

  • Charitable company document – Document issued by Companies House

Registered Charity or CIO

To verify your financial details, you may need to provide:

  • People – Details of an authorised representative, usually a trustee

  • Identity document – Passport, driving licence, etc.

  • Address document – Utility bill, bank statement, etc.

  • Charity details – Name, address and charity number

  • Charity document – Document issued by the charity regulator
    ​

Individual

To verify your financial details, you may need to provide:

  • Your details – Full name, date of birth and address

  • Identity document – Passport, driving licence, etc.

  • Address document – Utility bill, bank statement, etc.

Once you have uploaded the required information, please let the team know on cfpartnerships@crowdfunder.co.uk.

Your wallet will then be reviewed by Stripe. This can take up to 5 working days.

FAQs

What if my document isn’t accepted?

If your information isn't accepted, you will received notification via email. If the resolution isn't clear, please contact cfpartnerships@crowdfunder.co.uk and our team will work with Stripe to provide clarification.

How long does Stripe take to review documents?

It can take up to 5 working days for Stripe to review and approve/decline your documents. We recommend that you start your wallet setup as soon as possible.

Once approved, you’ll be able to transfer funds straight into your wallet.

Where can I find Stripe's Terms and Conditions?

As part of your wallet setup you’ll need to agree to Terms and Conditions for Stripe’s Connected Account Agreement and Privacy Policy and Wallet terms and conditions for Stripe FA for Platforms Accountholder terms.

What needs to be included in the letter of authorisation?

Your letter of authorisation needs to be signed by a person of significant control giving permission for the authorised representative to set up the wallet.

A copy of this letter will be generated as you complete the sections of the wallet setup for you to complete.

You will need to copy this across to a headed document and add in the following information:

  • Website address

  • Business Tax ID (Or VAT Number)

  • The name and title of the person of significant control

  • Signature of the person of significant control

Please see an example completed letter below.

Please note the person of significant control can NOT be the authorised representative.

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