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List of all push notifications

Which push notifications are sent to patients?

Updated over a week ago

⚠️ Warning: notifications cannot be received on DND / Sleep mode / actively logged into the app (using the app in the moment).

Occasion

Push Notification Copy

Automated Offers activated
(this is a Christmas example from 1 out of 9 Automated Offers. Learn more)

  • Title: ⁠ Merry Christmas!

  • Body: ⁠ Santa got you something here too... Tap to open! ⁠ ⁠

Automated Offers 12h before expiry
(12 hrs before midnight of final day)

  • Title: ⁠ Hurry, your Christmas gift is expiring in 12h...

  • Body: ⁠ Tap now to open! ⁠

One-time Offers activated

(You create what you include in these notifications! Learn more)

  • Title: ⁠ Promotion offer headline

  • Body: ⁠ Promotion offer message

One-time Offers 3 days before expiry
(two notifications)

  • Title: ⁠ Expiring in 3 days: Promotion offer headline

  • Body: ⁠ Promotion offer message

One-time Offers 12h before expiry
(two notifications)

  • Title: ⁠ Expiring in 12h: Promotion offer headline

  • Body: ⁠ Promotion offer message

Rewards 24h before expiry

  • Title: Your '${rewardName}' reward is expiring in 24h! ⁠

  • Body: ⁠ Claim your reward now, or risk losing it forever.

Memberships: Included treatments made available

  • Title: ⁠ (Membership name)

  • Body: ⁠ It's time to choose your treatments! ⁠

Memberships: failed membership payment(s)
(Learn more)

  • Title: Oops, your payment method failed!

  • Body: Review and update to keep your membership benefits and avoid membership cancellation.

Abandoned cart recovery

(30 mins after leaving the app)

  • Title: (Your Business Name)

  • Body: Don’t forget to checkout! Buy purchasing now, you’ll unlock a reward: (NAME OF NEXT REWARD)

Abandoned app recovery

(If someone just opened the app, and browsed a specific product page and left, send a notification 1 hour later)

  • Title: Unsure about (NAME OF TREATMENT THEY JUST BROWSED)? 👀

  • Body: Give us a call and we’ll help you out!

Unused cash balance

(Every week someone hasn't used their cash balance)

  • Title: You've got XX in unused cash!

  • Body: Use it now against a treatment and save big!

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