If you’re not getting the one-time code (OTP) to log in, check these steps:
1. Check account activation
If you haven't confirmed your email yet, search for a confirmation email from no-reply@pdf.co and click the activation link first.
2. Check your email
Look in your spam/junk folder
Search for emails from no-reply@pdf.co
Mark as "Not Spam" if found
3. Common fixes
Give it a few minutes - email delivery can be slow
Avoid clicking "Send Code" repeatedly - this can cancel previous codes
Try incognito/private mode
Double-check your email address for typos
4. Email blocking issues
Corporate email users: Ask IT to whitelist PDF.co in your email server
Personal filters: Check if you have rules blocking emails