IMPORTANT - You will need to first set up your allergens in the back office. To do this, please follow the steps here.

Then you will need to make sure that you are updating Tali with Allergens from your MIS system, click here for more information

On the main screen of your POS app, when a pupil has identified themselves using either a QR code, PIN or you have searched for their account, if they have allergens set up in Tali you will see this (example below)

We encourage the till operators to engage with the customer to ascertain what their Allergens are, thus enabling them to flag any products that contain those allergens.

Next, you will see the allergen toggle at the top of the white order basket, next to the assign customer icon:

When you tap on it, it will ask you which allergens you want to flag:

Just tap on the allergen(s) and select confirm, and this will tell the system to flag any products that have ingredients with those allergens - you can see the exclamation mark below.

If the product does have the allergens that you've flagged, when you tap on it the system will warn you, and tell you which allergens it contains. You still have the option to override this:

You can also see the allergens in a product by pressing and holding the product button:

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