How to Access Your Statement
Go to "Statements" in the main navigation bar.
Select the month you want to review.
Download your statement in your preferred format: CSV, PDF, or Tax Invoice.
To track refunds, ensure you download a CSV format statement and search by the merchant's name to locate any positive transactions credited back to your account.
Choosing the Right Format
Each format contains specific fields to help you analyze your expenses. See an overview below and click the links to get a detailed breakdown of what each field means :
Format | Best For |
CSV | Data analysis, bulk transaction review, and importing into accounting software. |
Quick reviews, easy printing, and sharing with your finance team. | |
Tax Invoice | Compliance, VAT tracking, and bookkeeping. |
Tax invoice
Here are the fields included in your downloaded Tax invoice statement statement.
Tax Invoice Format – Best for VAT & Compliance Tracking
Field
| Description |
Reference | The unique transaction ID for tax purposes. |
Transaction Date | The date when the transaction occurred. |
Description of Service | A short description of the service or item purchased. |
QTY | The quantity of items or services purchased. |
Currency | The currency in which the transaction was made. |
Taxable Amount | The portion of the transaction that is subject to tax. |
Tax Rate | The VAT percentage applied to the transaction. |
Tax Amount | The total VAT charged. |
Total Amount | The final billed amount, including taxes. |
CSV Statement
Here are the fields included in your downloaded CSV statement.
CSV Format – Best for Data Analysis & Tracking
|Field |Description| |---|---| |Transaction Date|The date the transaction was made.| |Bank Settlement Date|The date the bank processed the transaction.| |Reference|A unique transaction ID for tracking and reconciliation.| |Transaction Type|The category of the transaction (e.g., purchase, refund, ATM withdrawal).| |Merchant Name|The name of the vendor or business where the transaction took place.| |Merchant Country|The country where the merchant is based.| |Transaction Amount|The original amount charged for the transaction.| |Transaction Currency|The currency in which the transaction was made.| |Billing Amount|The final amount charged after currency conversion (if applicable).| |Billing Currency|The currency in which you were billed (usually AED).| |Card Holder|The name of the person who made the transaction.| |Card Name|The assigned name of the card used for the transaction.| Refund transactions can be easily identified in CSV statements as positive values under the Transaction Amount column, making this format ideal for refund tracking.
PDF Statements
Here are the fields included in your downloaded PDF statement.
PDF Format – Best for Quick Reviews & Print-Friendly Statements
Field | Description |
Transaction Date | The date the transaction occurred. |
Bank Settlement Date | The date the transaction was settled. |
Transaction Type | The type of transaction (purchase, refund, etc.). |
Merchant Name | The vendor or business where the transaction took place. |
Billing Amount (AED) | The amount billed in AED. |
VAT (AED) | The VAT (if applicable) charged on the transaction. |
Merchant Country | The country where the merchant is located. |
Reference | The unique transaction reference number. |
Cashback Tracking
Within your statement, you can see exactly how much cashback has been added to your Pemo Wallet for the month.
See more info on how cashback works below :
How cashback works
When you make purchases in certain categories, like digital advertising, you’ll automatically earn cashback—no extra steps needed! This cashback is credited directly to your Pemo Wallet within the first five business days of the following month, giving your budget a nice little boost.
How to Track Your Cashback:
Check Your Dashboard: On the left-hand side of your dashboard, you’ll find a tile labeled “Cashback.”
See Your Earnings: This tile shows you how much cashback you’ve earned this month, plus the total cashback that’s already been added to your Wallet.
Keep an eye on your cashback—it’s your money working harder for you!
Tracking Refunds in Your Statements
Refunds can be tracked easily in Pemo using your account’s statements or directly via the Pemo app or web platform.
Option 1: Using Account Statements
You can verify a refund by accessing and reviewing your account's transaction statements:
Log in to your Pemo account.
Navigate to the Statements section.
Download the current month's statement in CSV format.
Open the file and search by the merchant's name to locate the refund transaction. Refunds will typically appear as a positive value credited back to your account.
Option 2: Using the Pemo App or Web Portal
You can directly check and identify refund credits via the Pemo app or web platform:
Open the Pemo app on your mobile device or go to the Pemo web platform.
Go to the Wallet section on the dashboard.
Select Transactions to view a list of all recent transactions.
Look for entries labeled as "Refund" or any positive amounts that indicate a credit back to your account. By following either of these methods, you can easily track the status of your refunds and the credits applied to your account.