The short answer: No. With our monthly subscription model, you’re never locked into a long-term commitment. You have the freedom to cancel your plan at any time, no questions asked.
That said, if you’re within your first month and want to take advantage of our 30-day money-back guarantee, timing is crucial. To qualify for a refund, you’ll need to request your cancellation before your next billing date. Once the billing date passes, our system processes the next payment automatically, and per our policy, we’re unable to issue refunds retroactively.
So to make sure you’re covered, just submit your cancellation request before that renewal date—this way, you’ll stay eligible for the guarantee.
👉 For step-by-step details on how to cancel properly and ensure a smooth process, check out our full guide: Understanding our 30-day-Money-Back Guarantee
If you do decide to sign up for a Penji membership on a quarterly or annual basis, you are locked into a term and must finish your term before re-engaging in another term with Penji.