Billing & Payments

What are the benefits of the Pro membership?

Pro Membership

Written by Alan W.
Updated over a week ago

What are the benefits of the Team membership?

Team Membership

Written by Alan W.
Updated over a week ago

What are the benefits of the Agency membership?

Agency Membership

Written by Alan W.
Updated over a week ago

Can you explain your 15-Day Money Back Guarantee?

15-day money back guarantee/refund policy

Written by Alan W.
Updated over a week ago

How do I cancel my membership?

Cancelling my membership

Written by Alan W.
Updated over a week ago

Do you make canceling difficult?

Canceling Penji

Written by Alan W.
Updated over a week ago

Do you offer refunds?

Refund Policy

Written by Alan W.
Updated over a week ago

What happens to my account if it is not active?

Paused account

Written by Alan W.
Updated over a week ago

What is my billing schedule and when will I be billed again?

Billing question

Written by Alan W.
Updated over a week ago

Do you accept checks, cash, money transfer, or Paypal?

Payment question

Written by Alan W.
Updated over a week ago

Why am I being billed on a monthly basis?

Monthly billing

Written by Alan W.
Updated over a week ago

Can I get an invoice?

Invoice

Written by Alan W.
Updated over a week ago

Am I locked into a long-term contract?

Monthly, quarterly, and annual contracts

Written by Alan W.
Updated over a week ago

Do you offer discounts to non-profits?

Discounts

Written by Alan W.
Updated over a week ago

Are there any hidden fees?

Hidden fees

Written by Alan W.
Updated over a week ago

I just got billed even though I canceled? What do I do?

Accidental billing

Written by Alan W.
Updated over a week ago

Do you offer discounts?

Discounts

Written by Alan W.
Updated over a week ago