Billing & Payments

The right plan to match your design needs.

Alan W. avatar
17 articles in this collection
Written by Alan W.

What are the benefits of the Pro membership?

Pro Membership
Alan W. avatar
Written by Alan W.
Updated over a week ago

What are the benefits of the Team membership?

Team Membership
Alan W. avatar
Written by Alan W.
Updated over a week ago

What are the benefits of the Agency membership?

Agency Membership
Alan W. avatar
Written by Alan W.
Updated over a week ago

Can you explain your 15-Day Money Back Guarantee?

15-day money back guarantee/refund policy
Alan W. avatar
Written by Alan W.
Updated over a week ago

How do I cancel my membership?

Cancelling my membership
Alan W. avatar
Written by Alan W.
Updated over a week ago

Do you make canceling difficult?

Canceling Penji
Alan W. avatar
Written by Alan W.
Updated over a week ago

Do you offer refunds?

Refund Policy
Alan W. avatar
Written by Alan W.
Updated over a week ago

What happens to my account if it is not active?

Paused account
Alan W. avatar
Written by Alan W.
Updated over a week ago

What is my billing schedule and when will I be billed again?

Billing question
Alan W. avatar
Written by Alan W.
Updated over a week ago

Do you accept checks, cash, money transfer, or Paypal?

Payment question
Alan W. avatar
Written by Alan W.
Updated over a week ago

Why am I being billed on a monthly basis?

Monthly billing
Alan W. avatar
Written by Alan W.
Updated over a week ago

Can I get an invoice?

Invoice
Alan W. avatar
Written by Alan W.
Updated over a week ago

Am I locked into a long-term contract?

Monthly, quarterly, and annual contracts
Alan W. avatar
Written by Alan W.
Updated over a week ago

Do you offer discounts to non-profits?

Discounts
Alan W. avatar
Written by Alan W.
Updated over a week ago

Are there any hidden fees?

Hidden fees
Alan W. avatar
Written by Alan W.
Updated over a week ago

I just got billed even though I canceled? What do I do?

Accidental billing
Alan W. avatar
Written by Alan W.
Updated over a week ago

Do you offer discounts?

Discounts
Alan W. avatar
Written by Alan W.
Updated over a week ago