Billing & Payments

What are the benefits of the Pro membership?

Pro Membership

Written by Alan W.
Updated over a week ago

What are the benefits of the Team membership?

Team Membership

Written by Alan W.
Updated over a week ago

Can you explain your 30-Day Money Back Guarantee?

30-day money back guarantee/refund policy

Written by Alan W.
Updated over a week ago

How do I cancel my membership?

Cancelling my membership

Written by Alan W.
Updated over a week ago

Do you make canceling difficult?

Canceling Penji

Written by Alan W.
Updated over a week ago

Do you offer refunds?

Refund Policy

Written by Alan W.
Updated this week

What happens to my account if it is not active?

Paused account

Written by Alan W.
Updated over a week ago

What is my billing schedule and when will I be billed again?

Billing question

Written by Alan W.
Updated over a week ago

Do you accept checks, cash, money transfer, or Paypal?

Payment question

Written by Alan W.
Updated over a week ago

Why am I being billed on a monthly basis?

Monthly billing

Written by Alan W.
Updated over a week ago

Can I get an invoice?

Invoice

Written by Alan W.
Updated over a week ago

Am I locked into a long-term contract?

Monthly, quarterly, and annual contracts

Written by Alan W.
Updated over a week ago

Do you offer discounts to non-profits?

Discounts

Written by Alan W.
Updated over a week ago

Are there any hidden fees?

Hidden fees

Written by Alan W.
Updated over a week ago

I just got billed even though I canceled? What do I do?

Accidental billing

Written by Alan W.
Updated over a week ago

Do you offer discounts?

Discounts

Written by Alan W.
Updated over a week ago