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Billing & Payments
Billing & Payments
The right plan to match your design needs.
16 articles in this collection
Written by
Alan W.
What are the benefits of the Pro membership?
Pro Membership
Written by
Alan W.
Updated over a week ago
What are the benefits of the Team membership?
Team Membership
Written by
Alan W.
Updated over a week ago
Can you explain your 30-Day Money Back Guarantee?
30-day money back guarantee/refund policy
Written by
Alan W.
Updated over a week ago
How do I cancel my membership?
Cancelling my membership
Written by
Alan W.
Updated over a week ago
Do you make canceling difficult?
Canceling Penji
Written by
Alan W.
Updated over a week ago
Do you offer refunds?
Refund Policy
Written by
Alan W.
Updated this week
What happens to my account if it is not active?
Paused account
Written by
Alan W.
Updated over a week ago
What is my billing schedule and when will I be billed again?
Billing question
Written by
Alan W.
Updated over a week ago
Do you accept checks, cash, money transfer, or Paypal?
Payment question
Written by
Alan W.
Updated over a week ago
Why am I being billed on a monthly basis?
Monthly billing
Written by
Alan W.
Updated over a week ago
Can I get an invoice?
Invoice
Written by
Alan W.
Updated over a week ago
Am I locked into a long-term contract?
Monthly, quarterly, and annual contracts
Written by
Alan W.
Updated over a week ago
Do you offer discounts to non-profits?
Discounts
Written by
Alan W.
Updated over a week ago
Are there any hidden fees?
Hidden fees
Written by
Alan W.
Updated over a week ago
I just got billed even though I canceled? What do I do?
Accidental billing
Written by
Alan W.
Updated over a week ago
Do you offer discounts?
Discounts
Written by
Alan W.
Updated over a week ago