🐞 Sometimes, even the best platforms have a little hiccup. Maybe a page won’t load, or a button’s gone rogue.
Whatever weirdness you’ve stumbled across, we’ve got your back — and we’ll fix it fast if you follow these steps:
Refresh the Page 🔄
Classic move. Hit that refresh button (or press Ctrl+R / Cmd+R) and see if things behave.
Log Out, Then Back In 🚪➡️🚪
Like magic. Seriously, this solves more problems than you'd think.
Use Chrome 🧪
Penji plays nicest with Chrome. If you’re on something else, give Chrome a spin.
Clear Your Cache 🧼
Your browser might be clinging to old files. A clean cache = a clean slate.
Try Incognito Mode 🕵️♂️
No cookies, no cached chaos. Open a private window and see if the issue still happens.
Still Bugging Out? Report It! 🚨
Slide into our chat and send us:What were you doing
What went wrong
A screenshot or video (gold star if you send both ✨)
Our devs will squash that bug like pros. You can also email us anytime at support@penji.co 💌
Thanks for keeping Penji awesome!