A completion is counted when a shopper reaches the results page with product recommendations. Simply opening or starting the quiz does not count as a completion.
This means you're only billed for shoppers who go through the full quiz experience and see product recommendations — not for casual visitors who click away early.
Where can I see my completions?
Open the Settings page in PerfectMatch. The Plan & usage card shows your current tier, your completion limit, and when your billing cycle renews.
To see how completions affect what you pay, see "How does billing work?".