We understand that sometimes a product may not meet your expectations or suit your needs as anticipated. If that is the case, we're here to help with our return policy.
Here's how it works:
1. Flexible Return Period:
We offer generous return periods tailored to each product:
Perifit Care/Perifit Care+: 100-day trial and return window from date of receipt
Perifit Pump: 30-day trial and return window from date of receipt
Accessories (bottles, silicone parts, flanges): 30-day trial and return window for unopened items from date of receipt.
2. Free Returns:
We cover return shipping costs because your satisfaction matters most.
3. Easy Initiation:
Contact our support team via the ? button of the app or email at support@perifit.co to start your return process. Don't forget to include your order number to help us expedite the process. We'll provide a return label promptly.
4. Environmentally Conscious Disposal:
All returned products are responsibly destroyed and recycled.
5. Exclusions
If you bought your Perifit from a reseller like Amazon or any website that is not perifit.co, this return policy does not apply. Please contact your reseller to enquire about their return policy.
Please note that shipping and customs fees are not refundable