Overview
Perkstar offers three flexible pricing plans designed to grow alongside your business—from launching your first loyalty program to managing complex multi-location strategies with advanced integrations. Every plan includes a 14-day free trial, giving you time to build your program, train your team, and see results before committing to a paid subscription.
What you can do with Perkstar pricing plans:
Start with a 14-day free trial on any plan (no credit card required)
Choose from Starter, Growth, or Scale based on your business needs
Save up to 20% by selecting annual billing
Upgrade or downgrade as your business evolves
Access features that match your current growth stage
Test all premium features during your free trial period
How pricing works: Select the plan that matches your business size and feature needs. All plans include core loyalty program functionality—the differences are in location support, team access, and advanced features like automation and API integrations. Monthly and annual billing options are available for all plans.
Free Trial: Test Before You Commit
14-Day Free Trial on All Plans
Every Perkstar plan comes with a complete 14-day free trial—no credit card required to get started. This gives you two full weeks to design your loyalty program, configure your cards, test customer workflows, and train your team before making any financial commitment.
What you can do during your trial:
Access all features included in your chosen plan
Create and customize loyalty cards
Import customer data and test campaigns
Train staff members on the platform
Send test notifications and messages
Evaluate analytics and reporting tools
Make changes to your program design
Switch to a different plan if needed
After your 14-day trial ends: Choose a paid subscription plan to continue using Perkstar. Select monthly or annual billing based on your preference and budget. Your program configuration, customer data, and settings remain intact when you upgrade to a paid plan.
Pro tip: Start your trial with the plan that matches your long-term needs—even if that's the Scale plan. This lets you test advanced features like API integrations and team permissions during your free period, ensuring they work for your business before you pay.
Special Offer: Free Starter Plan for Small Businesses
For qualifying small businesses with fewer than 25 loyalty members, Perkstar offers a free Starter plan option. This allows micro-businesses and solo entrepreneurs to build customer loyalty without upfront costs while they grow.
Who qualifies:
Businesses with fewer than 25 active loyalty members
Single-location operations
Solo entrepreneurs or very small teams
Businesses new to loyalty programs
How to access the free Starter plan: This exclusive option is available by booking a demo with our team. During the consultation, we'll assess your business needs and set up the free Starter plan if it's the right fit for your situation.
What's included in the free Starter plan:
All standard Starter plan features
Single location support
One active loyalty card
Manual push notifications
Customer analytics and CRM tools
No time limit—remain on the free plan as long as you meet the criteria
Ready to see if you qualify? Book a demo through our website or contact our team directly to discuss the free Starter option.
Available Plans
Starter Plan: Launch Your First Loyalty Program
Perfect for: Single-location businesses testing their first loyalty program
Monthly Billing: £15/month Annual Billing: £12/month (billed £144 annually) — Save £36/year
✅ 14-day free trial included
What's Included
Core loyalty features:
8 loyalty card types: Choose from stamp cards, reward cards, discount cards, cashback cards, gift cards, membership cards, multipass cards, and coupon cards
Unlimited loyalty members: No restrictions on customer enrollment after you upgrade from trial
1 location supported: Ideal for single-location businesses
1 active loyalty card: Run one loyalty program at a time
Customer management:
Manual push notifications: Send targeted messages and offers to your customers
Advanced customer analytics: Track customer behavior, program performance, and engagement metrics
Integrated CRM & review tools: Manage customer relationships and collect feedback
Import/export customer data: Easily migrate existing customer lists or back up your data
Who should choose Starter:
Independent cafes, salons, boutiques, or small retailers
Solo entrepreneurs launching their first loyalty initiative
Service businesses with one location
Businesses wanting to test loyalty programs with minimal investment
Owners who will personally manage the program without team access
Limitations to consider:
No team/staff user accounts (owner-only access)
Manual notification sending (no automation)
Single loyalty program at a time
No custom fields on loyalty cards
No referral program features
Growth Plan: Scale to Multiple Locations
Perfect for: Growing businesses with multiple locations or complex loyalty strategies
Monthly Billing: £30/month Annual Billing: £25/month (billed £300 annually) — Save £60/year
⭐ Most Popular Choice ✅ 14-day free trial included
What's Included
Everything in Starter, plus:
Multi-location support:
Up to 3 locations: Perfect for small chains or franchises
3 active loyalty cards: Run different programs for different customer segments or locations
Staff access for up to 10 users: Add manager accounts with customized permissions
Advanced marketing:
Automated push notifications: Schedule campaigns and automate customer communications
Custom fields on loyalty cards: Collect birthday, preferences, or other customer information
Referral program: Enable word-of-mouth growth with built-in referral tracking
Starter Pack: Marketing materials to launch your program professionally
Professional setup:
Done-for-you setup assistance: Professional guidance configuring your program, including card design and campaign setup
Who should choose Growth:
Businesses with 2-3 locations
Companies running multiple loyalty programs for different customer segments
Teams needing collaborative access (up to 10 staff members)
Businesses wanting marketing automation
Growing companies that need professional setup assistance
Organizations testing referral marketing strategies
Why Growth is most popular: This plan hits the sweet spot for businesses that have outgrown basic tools but don't yet need enterprise features. The automation and team access dramatically reduce management time while the multiple loyalty cards let you test different strategies.
Scale Plan: Enterprise Features and Integration
Perfect for: Multi-location businesses with advanced automation and integration needs
Monthly Billing: £60/month Annual Billing: £50/month (billed £600 annually) — Save £120/year
✅ 14-day free trial included
What's Included
Everything in Starter & Growth, plus:
Extensive scalability:
Up to 10 locations: Ideal for regional chains or franchise operations
10 active loyalty cards: Run sophisticated multi-program strategies
Staff access for up to 25 users: Full team access with granular permission controls
Advanced automation & integration:
Custom automated push notifications: Advanced personalization and trigger-based automation
API & Webhooks: Integrate with POS systems, e-commerce platforms, and business software
Bespoke marketing displays: Custom-designed promotional materials for your brand
Custom Starter Pack: Tailored marketing package aligned with your branding
White-glove service:
Done-for-you setup: Comprehensive onboarding and configuration assistance
Dedicated support: Priority access to technical support
Who should choose Scale:
Multi-location businesses (4+ locations)
Franchises needing centralized management with location flexibility
Companies requiring POS or CRM integration via API
Large teams needing extensive user access (up to 25 staff)
Businesses with complex, data-driven loyalty strategies
Organizations wanting custom marketing materials and branding
Agencies managing loyalty programs for multiple clients
Why the API matters: The API and webhook functionality allows Perkstar to integrate seamlessly with your existing business systems. Automatically sync customer data with your POS, trigger loyalty rewards based on purchase behavior, or connect to your marketing automation platform—all without manual data entry.
Complete Feature Comparison
Feature | Starter | Growth | Scale |
Monthly Price | £15/month | £30/month | £60/month |
Annual Price | £12/month | £25/month | £50/month |
Free Trial Period | 14 days | 14 days | 14 days |
Loyalty Card Types | 8 types | 8 types | 8 types |
Unlimited Members | ✓ | ✓ | ✓ |
Locations Supported | 1 | 3 | 10 |
Active Loyalty Cards | 1 | 3 | 10 |
Staff User Accounts | ✗ | 10 users | 25 users |
Push Notifications | Manual | Automated | Custom automated |
Done-for-You Setup | ✗ | ✓ | ✓ (white-glove) |
Custom Card Fields | ✗ | ✓ | ✓ |
Referral Programme | ✗ | ✓ | ✓ |
Marketing Starter Pack | ✗ | ✓ | ✓ (custom) |
API & Webhooks | ✗ | ✗ | ✓ |
Bespoke Marketing | ✗ | ✗ | ✓ |
Advanced Analytics | ✓ | ✓ | ✓ |
Import/Export Data | ✓ | ✓ | ✓ |
CRM & Reviews | ✓ | ✓ | ✓ |
Annual Billing: Save Up to 20%
Save money by choosing annual billing instead of monthly payments. You'll pay once for the entire year and lock in your current pricing for 12 months.
Annual savings breakdown:
Starter: Save £36/year (20% savings)
Monthly: £15 × 12 = £180
Annual: £144 (billed once)
Growth: Save £60/year (17% savings)
Monthly: £30 × 12 = £360
Annual: £300 (billed once)
Scale: Save £120/year (17% savings)
Monthly: £60 × 12 = £720
Annual: £600 (billed once)
Additional benefits of annual billing:
One payment per year (less administrative overhead)
Lock in current pricing regardless of future rate changes
No monthly billing notifications or invoice management
Demonstrates commitment to your loyalty program
When annual billing makes sense:
You're confident in your plan choice after the trial
Your business has predictable long-term needs
You want to minimize administrative tasks
You prefer to budget annually rather than monthly
Choosing the Right Plan for Your Business
Decision Framework
Use this guide to identify which plan matches your current business needs:
Choose Starter if:
You operate a single location
You're new to loyalty programs and want to start simple
You'll personally manage the program without team access
You only need one loyalty program running at a time
You're comfortable manually sending notifications
Budget is a primary consideration
You want to test loyalty programs with minimal investment
Choose Growth if:
You have 2-3 locations or plan to expand soon
You want to run multiple loyalty programs simultaneously
You need team collaboration (up to 10 staff members)
You want automated marketing to save time
Referral programs are part of your growth strategy
You'd benefit from professional setup assistance
You want custom fields to collect additional customer data
Choose Scale if:
You operate 4 or more locations
You require extensive team access (up to 25 users)
You need API integration with POS, CRM, or other systems
You want advanced automation and personalization
You need custom marketing materials and branding
You run complex, multi-program loyalty strategies
You're an agency managing programs for multiple clients
By Business Size
Solo entrepreneurs & micro-businesses (1-25 customers): Free Starter plan (book a demo to qualify) or paid Starter plan
Small businesses (1-3 locations, small team): Growth plan for automation and team access
Medium businesses (4-10 locations, larger team): Scale plan for extensive features and integrations
Large businesses or agencies (10+ locations or multiple clients): Scale plan for API access, team features, and custom solutions
By Primary Need
Need: Basic loyalty program for single location → Plan: Starter
Need: Multiple locations or multiple programs → Plan: Growth
Need: Team collaboration with automation → Plan: Growth
Need: POS or system integration → Plan: Scale
Need: Advanced automation and personalization → Plan: Scale
Need: Custom branding and marketing materials → Plan: Scale
Billing, Payment, and Subscription Management
How Billing Works
Monthly billing:
Charged on the same day each month
Cancel anytime with no penalty
No long-term commitment required
Flexible as your business needs change
Annual billing:
Pay once for the entire year upfront
Save up to 20% compared to monthly billing
Lock in current pricing for 12 months
One invoice per year simplifies accounting
Billing Timeline
Days 1-14: Free trial period
Full access to all features in your chosen plan
No credit card required to start
No charges during the trial
Day 15 onward: Paid subscription begins
Choose your preferred billing frequency (monthly or annual)
Payment is required to continue using Perkstar after trial
Your program configuration and data remain intact
Accepted Payment Methods
Perkstar accepts the following payment methods:
Credit cards: Visa, Mastercard, American Express
Debit cards: All major debit cards
Secure processing: All payments processed through encrypted, PCI-compliant systems
Automatic billing: After initial payment, billing is automatic based on your schedule
VAT and taxes: Prices shown are exclusive of VAT. VAT will be added at checkout where applicable based on your location and local tax regulations.
Upgrading Your Plan
When to Consider Upgrading
You should upgrade when you:
Reach your current plan's location limit
Need more simultaneous loyalty cards
Want to add additional team members
Require automation features (moving from Starter to Growth)
Need API access for integrations (moving to Scale)
Want custom marketing materials and advanced features
How to Upgrade
Navigate to your billing settings
Go to Settings → Billing in your dashboard
Select your new plan
Choose Growth or Scale
Review the new features you'll gain access to
Confirm the upgrade
Review the pricing difference
Confirm you want to proceed
Payment processing
For monthly plans: Prorated charge for remainder of current month
For annual plans: Difference calculated for remaining year
Immediate access
New features available immediately after payment
No downtime or service interruption
Prorated billing example: If you're on Starter (£15/month) and upgrade to Growth (£30/month) on day 15 of your monthly cycle, you'll be charged approximately £7.50 (half of the £15 difference) for the remainder of the month. The following month, you'll be charged the full £30.
Downgrading Your Plan
Important Considerations Before Downgrading
What happens when you downgrade:
Change takes effect at the end of your current billing period
You retain access to current features until the period ends
Some features will become unavailable in the new plan
You must be within new plan's limits (locations, cards, users)
Before downgrading, ensure:
You're using fewer locations than the new plan allows
You have fewer active loyalty cards than the new plan limit
Your staff user count is within the new plan's limit
You don't critically depend on features exclusive to your current plan
How to Downgrade
Navigate to billing settings
Go to Settings → Billing
Select your new plan
Choose Starter or Growth (depending on your current plan)
Review what you'll lose
System will show features that will be removed
Confirm you understand these changes
Adjust your configuration if needed
Deactivate excess locations or loyalty cards
Remove staff users beyond new plan's limit
Export any data you want to keep from lost features
Confirm the downgrade
Changes take effect at the end of current billing period
You won't be charged again at the higher rate
Example timeline: If you downgrade from Scale to Growth on January 15th while on a monthly plan, you'll continue to have Scale features until February 15th. On February 15th, the downgrade takes effect and you're billed for Growth going forward.
Cancellation and Refunds
Cancelling Your Subscription
You can cancel your Perkstar subscription at any time with no penalties or cancellation fees.
Monthly plans:
Cancel anytime
No future charges after current month ends
Access remains until end of paid period
No refunds for partial months
Annual plans:
Cancel anytime
Access remains until end of paid year
No refunds on annual subscriptions
You keep access for the entire prepaid period
How to Cancel
Navigate to Settings → Billing
Select Cancel Subscription
Confirm you want to cancel
Provide optional feedback about your experience
Your subscription remains active until the end of your billing period
What Happens to Your Data
Until billing period ends:
Full access to all features and data
Export any information you need
Download customer lists, analytics, and reports
After billing period ends:
Account is deactivated
Data is retained for 30 days in case you reactivate
After 30 days, data is permanently deleted
Best practice: Export all important data (customer lists, transaction history, analytics) before your subscription ends. Use the import/export tools in your dashboard to save this information.
Frequently Asked Questions
Trial and Getting Started
Can I try different plans during my free trial? Yes. All plans include a 14-day free trial, and you can switch between plans during your trial period. Start with any plan to test its features, then change plans if you need different capabilities.
Do I need a credit card to start my free trial? No. Perkstar doesn't require a credit card to begin your 14-day free trial. You'll only need to add payment information when you're ready to continue with a paid subscription after the trial ends.
What happens after my 14-day trial ends? You'll need to select a paid subscription plan to continue using Perkstar. Choose between monthly or annual billing based on your preference. If you don't upgrade, your account will be deactivated and you'll lose access to your program.
Can I extend my free trial? The 14-day trial period is standard for all accounts. If you need additional time to evaluate, contact our support team to discuss your specific situation.
Free Plan and Pricing
Is there a free plan option? Yes. We offer a free Starter plan for small businesses with fewer than 25 loyalty members. This is exclusively available by booking a demo with our team, who will assess whether it's the right fit for your business.
How do I qualify for the free Starter plan? You must have fewer than 25 active loyalty members and operate a single location. Book a demo through our website, and our team will evaluate your business needs during the consultation.
Do prices include VAT? No. Prices shown are exclusive of VAT. VAT will be added at checkout where applicable based on your location and local tax regulations.
Will my price ever increase? If you choose annual billing, your rate is locked for the entire year. For monthly billing, we may adjust pricing for new billing cycles, though we provide advance notice of any changes. Existing customers on annual plans won't see price changes until renewal.
Billing and Payment
Can I switch between monthly and annual billing? Yes. You can change billing frequencies at any time. Switching from monthly to annual requires upfront payment for the full year but provides immediate savings. Switching from annual to monthly takes effect when your annual period ends.
What payment methods do you accept? We accept major credit cards (Visa, Mastercard, American Express) and debit cards. All payments are processed securely through PCI-compliant payment processors.
When am I charged for my subscription? Your first charge occurs when your 14-day free trial ends and you select a paid plan. Subsequent charges occur based on your billing frequency: same day each month for monthly plans, or annually on your subscription anniversary for annual plans.
Can I get an invoice for accounting purposes? Yes. Invoices are automatically generated and emailed after each payment. You can also access past invoices in Settings → Billing → Invoice History.
Plan Changes and Features
Can I upgrade or downgrade at any time? Yes. Upgrades take effect immediately with prorated billing. Downgrades take effect at the end of your current billing period, giving you time to adjust your configuration.
What happens if I downgrade and have more locations/cards/users than the new plan allows? You'll need to deactivate excess locations, loyalty cards, or remove staff users before the downgrade takes effect. The system will notify you of specific items that need adjustment.
Can I add more staff users than my plan allows? Starter doesn't include staff access. Growth allows up to 10 users, and Scale allows up to 25. If you need more users, you'll need to upgrade to the next plan tier.
What's included in "done-for-you setup"? Professional assistance configuring your loyalty program, including card design, program rules, notification setup, and initial campaign configuration. Available in Growth and Scale plans. Scale plan includes white-glove onboarding with more comprehensive support.
What are API & Webhooks used for? APIs and webhooks (available in Scale plan only) allow you to integrate Perkstar with your POS system, e-commerce platform, CRM, or other business software. This enables automatic data synchronization and advanced automation workflows.
Cancellation and Data
Can I cancel my plan anytime? Yes. Cancel anytime with no penalties. Monthly plans stop billing after the current month ends. Annual plans provide access until the end of your prepaid year.
Do I get a refund if I cancel? Monthly plans: No refund for the current month, but no future charges. Annual plans: No refunds, but you keep access until your paid year ends.
What happens to my data if I cancel? Your data remains accessible until the end of your billing period. After that, your account is deactivated and data is retained for 30 days. After 30 days, all data is permanently deleted. Export important information before your subscription ends.
Can I reactivate my account after cancelling? Yes, within 30 days of cancellation. After 30 days, your data is permanently deleted and you'll need to start fresh with a new account.
Strategic Questions
How do I know which plan is right for me? Start with the plan that matches your current business size and needs. Since all plans include a 14-day free trial, you can test the features before committing. Use our decision framework above, or book a demo for personalized recommendations.
Can I try a higher plan before committing? Absolutely. All plans (including Growth and Scale) include a 14-day free trial. Start with any plan to test all its features—even Scale—before making a financial commitment.
What if my business grows and I need more features? Upgrade anytime. The platform is designed to grow with you. Most businesses start with Starter or Growth and upgrade to Scale when they need API integration or extensive team access.
Can agencies manage multiple clients on one account? The Scale plan is best for agencies due to API access and extensive user permissions. However, you may want to create separate accounts for each client for better organization, data separation, and individual billing.
Can I upgrade just for one month to test features? Yes. Upgrade to test features for a billing cycle, then downgrade later if needed. The downgrade takes effect at the end of the billing period, so you have the full cycle to evaluate.
What happens if I reach my plan's location or card limit? You'll need to either upgrade to a higher plan, or deactivate some locations/cards to stay within your current plan's limits. The system will notify you when you're approaching your limits.
Getting Help and Support
Need Assistance Choosing a Plan?
Book a demo: Schedule a consultation with our team to discuss your business needs and get personalized plan recommendations. This is also how you access the free Starter plan if you qualify.
Contact support: Reach out to our support team with questions about plan features, billing, or technical requirements. We're here to help you make the best decision for your business.
Try before you buy: Remember, every plan includes a 14-day free trial with full access to all features. You can test any plan risk-free before committing to a paid subscription.
Technical Support
All paid plans include access to our support team for technical assistance, configuration help, and troubleshooting. Scale plan customers receive priority support with faster response times.
Ready to get started? Choose the plan that matches your business needs and start your 14-day free trial today. No credit card required—just sign up, configure your program, and see how Perkstar can transform your customer loyalty strategy.