Y - Analytics & Customer Feedback
Monitor your loyalty program performance, track business metrics, and gather customer feedback to improve your service.
Dashboard Overview - Understanding Your Business MetricsLearn how to use the Perkstar dashboard analytics interface. Complete guide to understanding visits, revenue, retention rates, feedback ratings, referral performance, customer demographics, and interpreting business metrics for decision-making.
Weekly Statistics Report - Automated Email Performance SummariesLearn about automated weekly statistics emails. Complete guide to receiving Monday morning performance reports, understanding included metrics, enabling or disabling delivery, troubleshooting email issues, and using weekly data effectively.
Feedback Collection - How Customers Rate Their ExperienceLearn how customers leave feedback on loyalty cards. Complete guide to the customer-facing feedback process on iOS and Android, star ratings, text feedback, external review links, guiding customers, and troubleshooting…
Referral Program - Rewarding Word-of-Mouth GrowthLearn how to set up and manage your referral program. Complete guide to configuring bonuses, choosing reward timing, enabling customer sharing, tracking referrals in dashboard, calculating ROI, and optimizing word-of-mouth…