Troubleshooting
By Assaf1 author13 articles
- Collecting data returns 'no devices found'
- Poor Network connectionInternet connection
- Collecting data returns with 'device disconnected'
- Can't update the vaccine in the missing data recordNo exisiting vaccine for current volume & dosage
- Collect data returns no dataWhere did my vaccination data disappear?
- Disconnection issuesDisconnections in the Mobile App on Android phones
- Why is the Injection Rate not showing data?
- Vaccination program is missing my informationHow to add new information to the Vaccination Program?
- Bluetooth disabled! Can't connect to devicesWhy am I getting the error alert and what should I do?
- Why am I getting a 'Bad sync' red ribbon'Bad sync' error in the Mobile App
- Login failedI am not able to log in using my username to the Mobile App
- Mobile App not communicating with the pHi-Tech DeviceCan't see the device on the mobile app display
- How to Reset My Forgotten Password?Reset your password in the Mobile App