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How to download Transaction History [App]

Written by Tyson

To download your transaction history data, follow these steps in your Picol account:

Step 1: Open your Picol app and click [Account] - [Settings Icon] - [Help & Support] - [Export transactions history].

Step 2: Select the date range for which you want to export the report, then click [Submit] - [Confirm]- [Confirm].

Step 3: You will receive two separate Emails or SMS reminders when the report starts to be generated and when it is completed.
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Step 4: Click [Download] to start downloading your transaction history.
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Please Notice:

Please note that generating records consumes server resources, so each user is limited to generating them up to three times per month. The download link for the transaction history will be generated within 24 hours after submission. You can download the file through the App or the Web. The download link will remain valid for 7 days after it is generated, so please make sure to download it in time.

Please get in touch with Picol Support if you have any other questions.

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