This will occur when the date of the event hasn't arrived yet.

Required Steps

[A] Ensure that the date is correct before creating the event
[B] Wrong date? Contact us!
[C] Additional Information

[A] Ensure that the date is correct before creating the event

If you are seeing a PENDING watermark, it's because the date in the event hasn't arrived as yet. For example, if your event date is April 4th, and you upload pictures to the event April 2nd - they will include a pending watermark. 

[B] Wrong date? Contact us!

Did you publish an event but the date is wrong and your pictures have a pending watermark because the date hasn't arrived? If so, contact us and we will be able to change the event date for you. Once the date is changed - hit "update" on the device server and your content will be watermark free.

[C] Additional Information

-You've made sure the date is correct for the event and now your content has a "DRAFT" watermark? Click here.

-If you've followed the steps and the DRAFT watermark is still visible then contact support at support@picpicsocial.com, by clicking on the live chat located at the bottom right hand side of the screen (blue circle), or by calling us at 401-427-4277.

-

Did this answer your question?