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How to make a contact list with filters
How to make a contact list with filters

After they are finalised, contact lists can be chosen as recipients of once-off emails.

Updated over 2 months ago

Lists are great for sending out newsletters to specific market segments, and can be completely customised using data from the system. You can use the list function simply to see how many customers meet a specific attribute criteria. Follow the steps below to design your custom contact list:

  1. Navigate to ‘CRM’ and select ‘Lists’. You can create a static list or a dynamic list. Static lists remain the same once created, while dynamic lists update over time as contact attributes change.

  2. Once you have selected static or dynamic, you can configure the name for your list.

  3. Click on ‘Create’ and you’ll be sent to the overview page for the list. On the right hand side, you can see the ‘Active filters’.

  4. To start creating your list based on filters, click ‘+ Filter group’. Here you can configure the conditions that need to be met to be apart of the list. If you just completed a contact import, you can use the contact attribute 'Present in import' to create a list with just these contacts!

  5. Click on exit button in the top right hand corner and then ‘Activate’ to apply the selected filters and create the list. If you are using a static list, you need to select 'Close'.

You can now select the list to see the overview or make any edits in future. Check out the steps to send out an email campaign, where you can use this contact list!

Or check out a video here!

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