Normal users can be added to a site by an Account Admin or by the Admin User on the site. Once a Normal user is added to the site, by default, they can view and edit all of the points within the site.
What can a Normal user do?
Every Normal User can:
Add and edit points [Title, Description, Assignees and Tags within the point card]
Add photos, videos and documents
Copy points between sites
Use the Dashboard and Overview
Use Mobile apps for iOS and Android
The above actions are set by default and cannot be changed.
By default a Normal user can also:
Make comments
Create reports in PDF, Word and Excel
See activity history within the point card
View and edit custom fields values within the point card
The above actions can be restricted by the Admin when setting up Advanced Access Levels for the Normal user, which can also restrict the Normal user to only see a group of points with a selected tag.
A Normal User can't:
Can't manage site settings (Tags, Users and Custom Fields)
Can't move points
Can't delete points
How do I know what user level I have?
If you can see the COG icon next to the site name, you are an Admin user.
If you can't see the COG icon next to the site name, but you can see the '+ New Point' button, then you are a Normal User.
If you can't see the COG icon next to the site name, or the '+ New Point' button, then you are a Guest User.
Still have questions?
Send us a message through the chat icon in the web app, email us or keep looking through our Help Centre for more information.