In App Notifications
Click the bell icon above the Profile Settings avatar to open your in-app notifications. Users will be notified of changes to points in four scenarios:
1) If a user creates a point, they will be notified of all changes to that point.
2) If a user is assigned to a point, they will be notified of all changes to that point.
3) If a user is @mentioned in a point in the description or comments sections, they will be notified. (A user can be mentioned in the Description, Rich Text Custom Field, and Comments.)
4) If a user manually subscribes to a point from the point card.
Users can still see a list of all activity for all points to which they have access in the Dashboard Activities feed and thorough email notifications (if they are enabled in the User Settings page).
When you have new notifications, the bell icon will display a small red dot. Click the icon, and a notification panel will open.
Notifications include the account and site name, title, avatar of the user who made the change, a brief description of what's been changed, and how long ago the change was made. The title is a hyperlink and, when clicked, will open the point directly in the associated account and site.
Individual notifications can be marked as read, unread, or closed out completely using the options directly on the notification itself.
Use the menu at the top of the panel to filter the notifications by type or click the filter icon in the top right corner of the panel to filter notifications by a specific account or site.
Respond to any @mention notification directly in the notification panel by clicking the arrow button on the right side of the notification content. A comment box will appear and includes rich text options. By default, the person who made the original comment or notification will automatically be added as an @mention.
Once the comment has been made, a green tick will appear to signal the comment has been submitted.
Quickly acknowledge comments from colleagues by liking the comment from the notification panel or the activity feed in the point card. Click the like button again to unlike the comment.
Click the notification to open the point card and see the full string of comments at the bottom of the point card.
Unsubscribe from a point
If you wish to unsubscribe from a point, click on the point card and click on the bell icon. If the blue bell icon is coloured white, you have been unsubscribed from a point, and you will no longer receive the notifications.
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