How to access Profile Settings
Click the bottom left Avatar to access the Profile Settings menu.
Here, you can change your avatar, update your email address, set your displayed name, change your password, set up 2FA, set site plan zoom speed, set the date display format, and set your email notification frequency.
Avatar
To upload your avatar, simply click the 'Change Avatar' button. If you'd like to remove it, just click 'Delete' and your avatar will revert to the default—your username initials. If multiple users share the same initials, clicking 'Delete' will change the color of the default initials avatar.
Select 'Update Email' next to your current email address in your profile.
Enter the new email address, confirm the new email address and click 'Change Email.'
Please note: you will receive an 'error' message if you enter an email address already signed up to Pinpoint Works.
You will automatically be logged out.
A verification link will be sent to the new email address. Once you have verified the account, you can log in with the new email address and old password.
After successful verification and login, you will receive a 'Welcome' email.
Please note: the old email address will be notified of this change
Name
Update your display name and click 'Save.'
Password
Change your password if required. Several criteria must be met when setting your password. The pop-up will indicate if your chosen password meets these requirements.
Forgot your password?
If you have forgotten your password and would like to reset it, please click the 'Forgot Your Password' link on the login page. Enter your e-mail address and a reset link will be sent. Upon updating or resetting your password, you will receive a confirmation email verifying the successful change.
Please note: We don't have access to or the ability to view or change your password—it can only be done in the profile settings or by clicking on the 'Forgot Your Password' link from the web login page.
Two-factor authentication (2FA)
Set up Two-factor Authentication (2FA). Read more in the 2FA article.
Site Plan Zoom Speed
This toggle adjusts the zoom-in and zoom-out speeds. Small site plans may want to zoom more slowly than larger site plans.
Date Displayed Format
Choose the date format that makes the most sense to you. This will appear only on your account.
Hide a Site
Hiding a site is useful for decluttering your workspace or focusing on specific projects.
You will see a list of sites you have access to. Next to each site, you'll find an eye icon. Click on the eye to close it and hide the site.
Once you've hidden the site, it should no longer appear in your workspace or dashboard. Remember that this action only affects your view, and other users will still be able to see and access the site as usual. You will not receive notifications from sites whilst they are hidden.
Email Notifications
There are several frequency options for receiving email notifications so you can set the frequency that is right for you.
In addition to the Dashboard’s Activity Feed, email notifications are one way to receive information about changes made to points on your work list, including comments.
Still have questions?
Send us a message through the chat icon in the web app, email us or keep looking through our Help Centre for more information.