Listings and delistings, maintenance windows, funding-rate and precision adjustments, product change notices.
Registration, login, password, 2FA, passkey, security alerts and withdrawal whitelist.
KYC levels and limits, how to verify, accepted documents, liveness and face verification.
Deposits and withdrawals, fiat buy and sell, fees, transaction status and frozen assets.
Trading bots and manual futures trading: how to set up, parameters, diagnostics and key concepts.
Pionex Card, Earn, tokenized stocks, spot trading, Pionex AI, VIP and other products.
Current and past campaigns, rewards, coupons, referral and affiliate programs.
Proof of Reserves and Merkle tree verification, licensing information, scam prevention and tax.
App downloads, official communities, API access and other self-service help.