What is the Pionex Card?
The Pionex Card is a cryptocurrency debit card that allows you to spend your crypto directly on everyday purchases. There’s no need to convert crypto to fiat in advance—you can use your Pionex Card for online transactions at any merchant that accepts Visa or Master globally, delivering a seamless “crypto-to-real-world” payment experience.
Why Link to Digital Wallets?
By linking your Pionex Card to leading digital wallets such as Apple Pay, Google Pay, Alipay, WeChat Pay, PayPal, and Line Pay, you can unlock both online and in-store spending. This expands the card’s versatility and ensures a more secure and convenient way to pay, anytime and anywhere.
What You Need Before Linking
Before you can link your card to any digital wallet, you’ll need to retrieve your Pionex Card details, including:
Card number
Expiration date
CVV security code
These are required during the setup process.
How to get your card information?
Open the Pionex App
On the home screen, navigate to Wallet → Card → Visa
Then tap View Card Details to see your card number, expiration date, and CVV
Apple Pay
Currently:
The Visa Card now supports Apple Pay. Please update the app to the latest version via the App Store to add your card with one tap.
MasterCard now supports manual binding to Apple Pay.- Virtual Pionex cards can also be added to Apple Pay for offline and physical payments.
On your iPhone, open the Wallet app and tap the "+" icon in the upper-right corner.
Select "Add Credit or Debit Card".
Manually enter your Pionex Card information.
Read and agree to the terms and conditions, then complete verification via SMS or email.
Your Pionex Card will now be added to Apple Pay.6. If binding fails, ensure your card details are correct, your Wallet app is updated, and contact Apple Support if the issue persists.
Supported Devices: iPhone 6 or newer, Apple Watch, iPad, and Mac. For more instructions, please refer to “How to Use Apple Pay?”
Google Pay
Open the Google Pay app and tap “Payment”.
Select “Add a Card”.
Manually enter your Pionex Card information.
Read and agree to the terms and conditions, then complete verification via SMS or email.
Your Pionex Card will now be added to Google Pay.6. If binding fails, ensure your card details are correct, your Google Pay app is updated, and contact Google Support for further assistance.
Supported Devices: Android 7.0 or later with NFC functionality.
Alipay & Alipay HK
Open the Alipay app and tap “Me” → “Bank Accounts / Credit Cards”.
Tap the "+" icon and choose “Add Credit Card”.
Manually enter your Pionex Card information.
Follow the on-screen instructions to complete the setup.
Only supports Pionex VISA Card.
WeChat Pay
Open the WeChat app and tap “Me” → “Services” → “Wallet”.
Select “Bank Cards” → “Add a Card”.
Manually enter your Pionex Card information.
Follow the on-screen instructions to complete the setup.
Only supports Pionex VISA Card.
PayPal
Open the PayPal app and go to “Wallet”.
Select “Link a Card”.
Manually enter your Pionex Card information.
Follow the on-screen instructions to complete the setup.
Line Pay
Open the LINE app and tap “Wallet”.
Tap “My Cards” and select “Add New Credit/Debit Card”.
Manually enter your Pionex Card information.
Follow the on-screen instructions to complete the setup.
Important Reminder
Please keep your Pionex Card information (card number, CVV, expiration date), your devices, and your authentication methods (such as biometrics or authenticator apps) secure at all times to prevent unauthorized use.
Pionex will never ask you for your full card information. If you receive any suspicious requests, please stay alert and verify the identity of the requester through official channels.
FAQ
Q: What should I do if my wallet binding shows “Contact card issuing bank”?
A: This usually occurs after multiple failed SMS or email verification attempts, which trigger restrictions from the wallet provider. Please fill out the form below for verification. The relevant team will review and inform you within 3 working days. https://forms.gle/nisLwYya3TWtKnmd9.
Additionally, digital wallets may block binding attempts due to platform risk controls. Ensure your card details are correct, your wallet app is updated, and contact our support team if the issue persists.
Q: Why did wallet binding fail right after applying for the Pionex Card?
A: Some wallets require a small authorization charge to verify the card. It’s recommended to transfer some funds into the Card account before attempting to bind. The transaction history should show the reason for the binding failure. If you are using a virtual card, ensure it is supported by the wallet.