The Pionex Rebate Program allows you to earn rewards by inviting new users to trade on Pionex. When a user sign up your referral link or code and starts trading, you can receive up to 20% rebate based on their trading fees.
Q: What is a Qualified Referee?
A: To be considered a Qualified Referee, your invitee must:
Register a Pionex account using your referral link or code
Complete a cumulative deposit of at least 100 USDT (or equivalent in other cryptocurrencies)
Finish their first deposit and trading activity within 30 calendar days of registration
Q: My referee forgot to use my referral code/link. Can I still receive the rebate?
A: The user may still apply to refill the referral code if they meet the required conditions (please refer to the provided link). If the conditions are not met, we regret to inform you that the user will not be eligible for the rebate.
Q: Why didn’t I receive my rebate, or receive a lower rebate?
A:
The invitee may not have fulfilled the requirements to become a ‘Qualified Referee’ (e.g., did not use the correct referral code or failed to complete the first deposit within 30 days).
Invitees who registered after the official launch of Pionex Futures (March 1, 2023) are not eligible for futures trading rebates.
For invitees referred by non-KOL users, once the invitee reaches VIP 2 level or above, the inviter will no longer receive full commission rebates from that invitee.
Q: Can a referral code be changed or removed once it is bound to an account?
A: No. Once an account is linked with a referral code, it cannot be modified or removed.
Q: Can I change the cashback rate on an existing referral code?
A: No. The cashback rate is fixed at the time the referral code is created and cannot be changed afterward. If you wish to offer a different rate, you will need to create a new referral code.
Q: How many referral codes can I create? Can I delete them?
A: Each account can create a maximum of 10 referral codes. Once created, referral codes cannot be deleted.
Q: Why hasn’t my rebate data been refreshed or updated?
A: The rebate dashboard is updated daily at 02:00 (UTC). Please allow some time for the latest data to be reflected after this update time.
If the data is still not updated after the scheduled refresh time, please feel free to contact our support team for further assistance.
Q: When are rebates distributed, and how long is the “Rebate History” data available?
A: Rebates are distributed on an hourly basis and will be reflected in the “Rebate History” accordingly.
Please note that the dashboard only displays rebate data from the past 30 days. Data beyond this period will not be available for viewing.
Q: How do I check my cashback details?
A: You can check cashback details via the USDT transaction history. It is currently only viewable through the Phone APP.
App: Main Page → My Account → Primary Account → Spot Balances → USDT → History
Q: What happens to rebate earnings if the referrer closes their account?
If you close your account, your rebate rate will be set to 0%. Your invitees will stop receiving cashback, and you will stop earning rebate income from their trades.
Q: How are coin-margined (inverse futures) trades handled for rebate calculation?
A: For coin-margined (inverse futures) trades, whether executed manually or via bot, the trading fee is first recorded in the original base asset.
The rebate is not immediately converted at the time of trading. Instead, it is calculated and distributed hourly. At the time of rebate distribution, the system converts the trading fee into its USDT equivalent based on the market price at that moment, and the rebate is then issued accordingly.