Dear Pionex User,
To ensure the security of your funds and compliance with card usage policies, the merchants listed below will be declined when paying with your Mastercard. If you encounter a payment failure at any of these merchants, please use an alternative payment method.
This notice will be updated continuously. Thank you for your understanding and support.
1. Mainland China Merchants (Country Restriction)
Due to card provider compliance policies, the following merchants registered in Mainland China do not support Mastercard payments:
Merchant Name | Description |
ALIPAY beijing CHN | Alipay (Beijing) |
Alipay*Shanghai Metro | Alipay (Shanghai Metro) |
Alipay*OtherRetail Shanghai | Alipay (Shanghai Retail) |
DiDi tianjin CHN | DiDi (Ride-hailing) |
WECHAT*TENCENT ShenZhen CHN | WeChat Pay / Tencent |
DeepSeek Hangzhou CHN | DeepSeek AI |
Special Note: AlipayHK (Hong Kong Alipay) is NOT affected and can be used normally. Only merchants registered in Mainland China are restricted.
2. MCC Category Restricted Merchants
The following merchants are restricted due to their MCC (Merchant Category Code) classification and cannot be paid with Mastercard:
Merchant Name | Category |
analyst Harpenden GBR | Financial Analysis |
Supercell Helsinki FIN | Gaming (Clash of Clans, etc.) |
FREEDOM BANKER ALMATY KAZ | Financial Services |
PAYPAL *G2A COM LTD | Game Key Platform |
Steam Purchase DEU | Gaming (Steam) |
PLAYSTATION / Sony PSN JPN | Gaming (PlayStation) |
paymentico.com | High Risk |
Note: This list is subject to change as card provider policies are updated.