As of 15 July 2025, these plans are no longer offered to new customers. But if you’re a legacy customer, this guide can help you understand what is included in your subscription.
If you’d like to know what’s included in the new plans, check this article.
If you’d like to learn more about the changes and compare the old plans with the new ones, check this article.
Team Inbox is available on old plans from Power and available on the new plans from Premium.
What's included in the Essential plan
Pipeline view
Multiple pipelines
Customizable pipelines, fields, and activities
All-in-one detail views for deals
Deal rotting
Activity tracking and logging
Calendar view for activities
Access to the Pipedrive Marketplace with over 350 apps
Contact, calendar, and Google Drive sync
Mobile apps for iOS and Android
Merge duplicates feature
Chat and email support
Sales Assistant
Activity invite – branded
Insights reporting
Insights dashboard
Products feature
SSO/SAML authentication
Smart Bcc for email logging
Security dashboard
AI SmartApp recommendations
AI-powered Marketplace search
Usage limits
Deals + Leads limit: 2,000 x seats
Custom Fields: 30 per company
Reports (Insights): 15 per seat
API Token-Based Rate Limiting: 30,000 x seats
Email Sync and Team Inbox
No email sync and no ability to have shared inboxes.