This page contains documentation for error codes received in PitchPrfct. Use this reference to understand and troubleshoot common errors.
NO_RECHARGE_CONFIG
Error Code: NO_RECHARGE_CONFIG
Message: Credit service error: NO_RECHARGE_CONFIG - User has no active recharge configuration
Description: This error occurs when a campaign fails because the user does not have an active recharge configuration set up for their account credits.
Solution: Activate auto recharge in settings
Steps to Resolve:
Go to Settings
Locate the auto recharge option
Enable auto recharge
Restart the campaign to retry with failed contacts