I'm getting an Internal Error when trying to download files from Pixlmob.

If you get an error message that says "Error: Internal" when attempting to download files from Pixlmob, check your browser settings to confirm pop-ups are allowed from Pixlmob. In most cases, allowing pop-ups will resolve this error (as the download permissions typically pops-up in a new window). If you have allowed pop-ups in your browser and you're still receiving this error, please reach out to our support team for assistance by messaging us in Intercom (chat icon in the bottom right corner of your browser).