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How to Cancel a Recurring Subscription

Learn how to cancel a Recurring Subscription on PLAI

Updated over 4 months ago

Canceling a recurring subscription in PLAI is simple. Follow these steps to stop future payments and keep your membership up to date.


📝Steps to cancel a recurring subscription

  1. Open the PLAI app and go to the Home Screen.

    • If you’re currently on a team page, you may need to click Back to return to the Home Screen first.

  2. Access your Wallet

    • Tap the Wallet icon in the top-right corner of your Home Screen.

  3. Cancel the subscription

    • Locate the active subscription you want to cancel.

    • Swipe from right to left on the subscription.

    • Tap Cancel to stop future recurring payments.


💡Important Notes

  • After canceling, it’s recommended to inform your club admin. This ensures the club has an updated record of your membership status.

  • If you run into any issues or want confirmation that your subscription has been successfully canceled, reply to this email or contact support@plaisport.com. Our team will make sure everything is fully resolved.


✅Summary

  • Canceling a subscription is quick via the Wallet in the PLAI app.

  • Always notify your club admin to keep your membership records accurate.

  • For any problems or confirmation, PLAI support is available to help.


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