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Adding New Parents and Children via QR Code (Initial Setup)

Learn how to add new parents and their children to the correct groups when they first sign up via QR code in the PLAI app.

Adding parents and children ensures everyone is assigned to the right groups and can access the team information they need.

📝 Steps for Initial Setup

  1. Parent Signs Up via QR Code – The parent creates their PLAI account using the QR code.

  2. Accept the Parent’s Request to Join – Open the Members tab, approve the parent’s request, and assign the parent to the correct groups.

  3. Ensure the Child Is Added – Check if the child appears in the parent’s account. If the child is missing, ask the parent to follow this guide: Adding a Child to Your PLAI Account.

  4. Assign the Child to the Correct Group (Admin) – Once the child has been added to the team, go to the Groups page, select the relevant group (e.g., U12 Royals PLAYERS), and click Add Member.

  5. Alternative Support Options – If the parent cannot add their child, email instructions or contact support@plaisport.com.

✅ Summary

Parent Signs Up → Approve Parent → Ensure Child Added → Assign Child to Group → Support if Needed

💬 Need Help?

If you run into issues adding parents or children, email support@plaisport.com and our team will help you get sorted quickly.

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