This guide helps clubs keep parent and child accounts properly assigned to the correct groups, ensuring all members are synced and up to date.
📝 Steps for Ongoing Management
Confirm Parent Group Assignment – Open the Members tab and check that each parent is in the correct groups.
Check Children’s Group Assignments – Locate each child in the Members tab, navigate to the Groups page, and confirm they are in the correct group (e.g., U12 Royals PLAYERS).
Prompt Parents if a Child is Missing – Ask the parent to follow this guide: Adding a Child to Your PLAI Account to add their child and assign them to the club.
Assign the Child to the Correct Group (Admin) – Once the child has been added to the team, go to the Groups page and click Add Member to assign them to the correct group.
Reassign Children if Needed – If a child was added to the wrong group, remove them from the incorrect group and add them to the correct one.
✅ Summary
Check Parent Groups → Check Children Groups → Prompt Parent to Add Missing Child → Assign Child to Correct Group → Reassign if Needed
💡 Tips
Most parents who sign up via QR code add their children automatically, keeping everything synced.
Regularly checking assignments ensures all children are in the correct groups before practices or matches.
💬 Need Help?
If you’re unsure how to manage parent or child assignments, or encounter issues, email support@plaisport.com and our team will help you get sorted quickly.