Security & Fraud
How Plasma One keeps your account safe and what to do if something looks wrong.
4 articles
- I don't recognise a transaction on my account. What should I do?
- I got an email offering $5 for a survey. Is it real?
- I can't access my passkey. How do I get back into my account?Lost your phone or deleted your passkey? Verify your identity from the sign-in screen to reset it and add a new one.
- How do I add a passkey to secure my Plasma One account?Add a passkey in Settings to confirm it's you with Face ID, Touch ID or your passcode when you sign in or move money.