Welcome to our Card Services!
Here's a simple and friendly guide to make the most of your experience:
1.Order Your Prepaid Card:
Get started by ordering your shiny new Prepaid Card! Just click on the "Create new Card" button, which you can find in the Cards section on your Dashboard.
Next, fill in all the necessary information, choose your account for payment, and voilà!
2.Activate Your Card:
Once your Prepaid Card arrives, it's time to bring it to life! Head over to the Cards Menu and activate the Plastic.
All you need is the CVV code from the back of the card to complete the activation.
Be kindly advised that the activation can be done only through your profile, not any external resources. Once activated, you're all set to use it whenever you like and make payments with a smile.
3.Increase Your Card Limits:
By default, your Prepaid Card comes with one available top-up (up to 150 EUR). To unlock more top-ups, you'll need to complete verification with the Card issuer.
Hop over to the Cards menu and hit the "Limits" button.
A window will open with submit document options.
A window will pop up with options to submit documents. Upload both the front and back of your ID/passport and a Proof of Address (POA). Make sure the documents are up-to-date, not screenshots, and no information is obscured.
Keep in mind that the limit increase process might take 1-2 workdays if all your documents are approved.