For both Verified and Unverified Users:
To update your physical address, you must contact our Customer Experience Team. You'll need to provide your current and new address details along with a valid Proof of Address (POA) document. Our experts will verify your request and update your profile accordingly.
For full compliance with our KYC/AML regulations, our experts may request further details. You may need to complete our Verification Typeform, providing the necessary information and documents.
Your cooperation is appreciated in ensuring the security and integrity of our platform.