Phishing is a deceitful practice where you might be lured into revealing confidential information like passwords, debit card details, or personal data. If you encounter a phishing site impersonating Wallex's login interface or asking for sensitive details, it's crucial to report it to us without delay.

Here's how to report a phishing site:

Record the URL or web address of the suspected phishing site.

Create a support ticket with Wallex, including all relevant information about the phishing site. This should encompass:

The phishing site's URL or web address.

When you visited the site (date and time).

The kind of information the site attempted to gather.

Other pertinent details that could aid our investigation.

If feasible, attach a screenshot of the phishing site in your email.

Send your email and await feedback from our team.

Once reported, our team will take action. We'll conduct a thorough investigation of the reported phishing site and implement measures to mitigate further risks. Our actions may include:

Working towards the removal of the phishing site.

Alerting our user base about the malicious site.

Engaging with law enforcement to pursue legal action against those responsible.

We treat phishing threats with utmost seriousness and value your assistance in identifying such risks. Always exercise caution when inputting sensitive information online. Should you have any doubts, verify the URL or reach out to our Customer Support for help.