When you get an unanticipated device verification email from Wallex, it's important to understand its significance and know how to respond effectively. This article provides insight into the purpose of such emails and suggests actions to secure your account.

Wallex employs a security protocol where it sends a device confirmation email whenever there's an attempt to access your account from a new device. This is a precautionary measure to alert you of any potential unauthorized access attempts.

If you receive such an email unexpectedly, it suggests an attempt to log into your account from an unfamiliar device, potentially indicating a security breach or unauthorized access attempt to your funds.

Upon receiving this email, immediate attention is crucial. If you didn't try to log in from a new device, swift action is needed to protect your account.

First, access your Wallex account from a trusted device. Review your account activities to identify any unauthorized transactions or changes. Should you find anything unusual, promptly contact Wallex Customer Support by submitting a support ticket.

In addition to reporting any anomalies, it's advisable to update your account password and implement enhanced security measures like a PIN and two-factor authentication (2FA). 2FA, in particular, offers additional protection by requiring a unique code alongside your password for new device logins.

To summarize, treat an unexpected device verification email from Wallex with urgency. Quick and appropriate actions, as detailed above, are vital for maintaining the security of your Wallex account.