Available on Plezi Star, Multi-space is more than just a multilingual management tool. It's a unique experience that allows you to create and manage multiple spaces in different languages, with specific settings for each one. One space = one language.
Goal of Multi-space:
No more language mix-ups! Each space is dedicated to a specific language.
Multi-space enables you to store, distribute, and track the performance of your site based on the targeted language, through separate spaces and views in each one.
This means that all resources linked to a specific language are grouped in a dedicated space, allowing you to view only the leads and statistics associated with those language-specific resources.
In the login area, the spaces will be displayed as shown below:
Key features of the functionality:
Spaces are interpreted as filtered views of an account, organized by the selected language. For example, one space may be dedicated to French, another to English, and so on.
Only 10 spaces can be created for a Plezi Star account, corresponding to the available languages: French, English, Spanish, German, Italian, Romanian, Czech, Polish, Dutch, and Portuguese.
🚨 Note that creating two identical spaces in the same language is not currently possible.
❶ Home:
Each space displays statistics specific to the language of the account. For example, in a French space, the resource metrics will be shown in French.
📌 Session statistics are uniform across all accounts. So, don’t worry if you notice that the session count is the same across all spaces, whether in French or English. This is because the Plezi tracking script is unique and the same for all spaces.
❷Resources:
Once the account language is set, you can create and manage your content in that language. Additionally, the form scripts automatically adjust based on the site's language.
⏲ Coming soon, the integrated scanner with multi-space will be able to detect the language of web pages and classify them accordingly.
❸Contacts:
Contact management is specific to each space, meaning that contacts added or imported into a space remain exclusively associated with that space. For example, a lead submitting a form in French will only be visible in the account corresponding to that language.
📌 Currently, transferring contacts from one space to another is not available.
❹ Acquisition:
On the dashboard of each space, access key data such as sessions, conversion rates, submitted forms, and new leads.
Social Media: The principle remains the same – plan and prepare your social media posts in the language of the space.
❺ Conversion:
Form Templates: In the consent, thank-you, and follow-up sections, default templates are configured in the selected languages. Each default template provided by Plezi includes text in the languages of the spaces.
For example, if you have three spaces (French, English, and Spanish), in the default templates, you will find consent templates in each of these languages.
Regarding contact fields, all default elements in your space, including fields and their values, are offered in the language of the space. For example, if you’re working in a French space, your fields and values will also be in French.
📌 You can create a field in one space that will automatically be added to multiple spaces at once. Just mention the name of this field in the desired languages, and it will appear in all the relevant spaces.
❻ Engagement:
Email Campaigns: Your templates will be adjusted to the language of your space, including dynamic fields.
Smart Campaigns: These campaigns are specifically launched and target the audience in the language of the space. In the settings, you will find your metrics and resources accordingly.
Workflows: Just like for email campaigns, pre-built workflows are adapted to the language of your space.
❼ Settings:
The settings remain unchanged across all spaces. Therefore, any modification made in one space, whether in the general section or elsewhere, will automatically apply to all other spaces.
This includes the design, users, lead management (especially MQL status), as well as technical configurations, including tracking scripts, search console, APIs, and custom domains. These elements are consistent across all spaces.
Good to know: Metric Calculation
Sessions: A session or visit is counted when someone arrives on your site. It ends after 30 minutes of inactivity. With multi-space, the session metric will be the same across all spaces, representing the total sessions on your site, regardless of the language.
Conversion Rate: This is the ratio of the number of forms filled or submitted based on the language of the form to the total number of sessions.
Form Submitted: This figure shows how many times visitors filled out a form on your site (based on the site's language).
New Leads: Represents the number of new leads generated by this content on your site.
📌 Note that in each space, the metrics are generated based on the language of your site.
If you wish to switch to a different space or even add a new one, you can do so from your Plezi account by simply clicking on the "My Information" option.
Exciting features ahead!
And this is just the beginning! In the near future, you'll be able to add parameters to refine your views, associate custom domains with each space, and even assign user access rights. The adventure is just getting started!