In order for our apps to function properly, you will need to grant access to your camera when prompted. This is because the app will prompt you to utilize your device's camera to capture images of the affected areas for your claim through a guided capturing process.
The photos you take during the app's capture flow will stay within the app and won't be stored in your device's photo gallery. However, you do have the option to save these photos, if you'd like. Click here to see how to save photos.
In addition, you have the ability to upload selected photos from your camera gallery to provide additional context for your adjuster. Click here to view the article on how to upload additional photos.
If you have more questions, please check out the answers to our most frequently asked questions in our learning center located here.