Setting up a public profile in your Plugzio Management Dashboard allows users to easily contact the device manager if they have any questions during a charging session. Before users activate a session, your public profile will appear as a contact option, helping them reach out directly with inquiries related to charging fees, device availability, or general support.
Why Set Up a Public Profile?
A public profile improves communication between you and EV owners using your Plugzio devices. It helps address user concerns promptly and enhances the overall charging experience by providing a clear point of contact.
How to Set It Up
You can find the setting to enable your public profile in your Plugzio Management Dashboard. Simply log in, navigate to your account settings, and follow the prompts to set up your public contact information.
We recommend enabling this feature to ensure users can easily reach out to you when needed.
Need help with anything else? Contact the Plugzio customer care team to have a chat with one of the specialists and discuss your concerns.