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Why Usage Data Doesn’t Appear Instantly in the Plugzio App

This article outlines how Plugzio chargers collect and report energy usage data, why updates are not instantaneous in the app, and how the reporting process differs from real-time EV dashboards.

Updated over a week ago

Charging session and usage data will take a few minutes to appear on the app. This behavior is expected due to how Plugzio devices collect and transmit information.

How Plugzio Devices Report Data

Plugzio chargers accumulate energy consumption data locally and transmit it to the server at scheduled intervals, typically every few minutes. This batch-based reporting method is designed to:

  • Optimize data transmission efficiency

  • Reduce unnecessary network traffic

  • Maintain consistent and reliable system performance

Because the charger sends updates periodically rather than continuously, users may experience a short delay before new consumption data appears in the app.

Why Electric Vehicles Show Real-Time Usage

Electric vehicles can display energy usage instantly because all measurements occur internally and are updated more frequently on the vehicle’s dashboard. Unlike Plugzio chargers, EVs do not rely on remote communication or server-based updates, allowing for immediate data presentation.

Summary

A slight delay in the display of usage data within the Plugzio app is normal and results from the charger’s scheduled reporting process. This approach ensures efficient data handling and reliable performance across the system.

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