FAQ
21 articles
- How to contact the Plugzio customer care team
- Forgot your Password? How to reset the password to your dashboard
- Do I need the building association approval or an AGM to install Plugzio?
- Plugzio's Privacy Policy
- Plugzio's Terms of Service
- Is it legal to charge for electricity?
- Why choose a level 1 (120V) over a level 2 (240V) charger that charges faster?
- Is there a Plugzio mobile app for users?
- Why is the charger slow?
- Who sets the charging rate, and can Plugzio change it?
- Does Plugzio have any charging stations available in my location?
- What type of plugs can I use to charge my EV?
- Can I use the same email for both the manager and user accounts?
- Plugzio Limited Warranty
- How safe is EV charging?
- What to do when the device's sticker does not match the device ID on your app
- How safe are the Plugzio devices against fire hazards?
- How can I advertise my Plugzio devices in the area?
- Can I install multiple Plugzio devices on a single circuit?
- Plugzio Load Balancing Information
- Why Usage Data Doesn’t Appear Instantly in the Plugzio App