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What happens if the Plugzio software subscription expires?
What happens if the Plugzio software subscription expires?

You will be notified to renew your service, nothing is lost.

Florian Remi avatar
Written by Florian Remi
Updated over 4 months ago

Plugzio offers several software subscription models that you can review thoroughly here: What Are The Ongoing Subscription Fees?

Note: Pay As You Go business model does not have an expiry date.

As long as you have an ongoing software subscription active on your management dashboard, you can benefit from the Plugzio key features such as monitoring your devices' usage details, managing their access and power settings, monetizing their usage with the rate that you decide, and more.

If the software subscription expires, all the Plugzio management dashboard features (including the above-mentioned) will be down and your device can no longer be activated for charging.

Note: if for any reason you are no longer going to subscribe for these features, you can contact the Plugzio customer care team to change the power settings of your device to Always On. This mode will change your device to a dumb charger, meaning it will act like a regular outlet that you use only by plugging in.

In order to extend your software subscription before expiration, you either contact your point of contact at Plugzio or use the below step-by-step guide to do it through your management dashboard.

Need help with anything else? Contact the Plugzio customer care team to have a chat with one of the specialists and discuss your concerns.

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