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Does Plugzio take a commission from Users?
Does Plugzio take a commission from Users?

In this article, we will clarify everything users need to know about PayPal fees associated with topping up their wallet in the Plugzio app.

Written by Alex Asadpour
Updated over a week ago

Plugzio, your reliable electric vehicle (EV) charging solution, is dedicated to transparency and fairness. In this article, we want to clarify two important aspects:

  • No Commissions for Users: At Plugzio, we take pride in providing a platform that is fair and straightforward for all users. It's crucial to note that Plugzio does not take any commission from users. When you activate a charging session, the rate you see is entirely set by the device owner, not Plugzio. This ensures a direct and transparent relationship between users and device owners.

Note: If you have any questions about the charging rates you encounter when activating a session, please reach out to the owner of the device directly. They are responsible for determining the rates and will assist you with any inquiries or concerns.

  • PayPal Fee for Wallet Top-ups: When topping up your Plugzio wallet, please be aware that there is a PayPal fee associated with the transaction. This fee is typically 2.9% plus $0.30 for each transaction. It's important to consider this deduction when planning your wallet top-ups. Note that PayPal fees may be subject to change, and we highly recommend heading over to PayPal’s website, which explains the updated rates for processing the transactions:

Plugzio remains committed to providing a user-friendly and transparent charging experience. Through this clarification, we aim to provide our users with the information they need for a seamless Plugzio experience. Please feel free to contact our customer support If you have further questions or need assistance.

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