A step-by-step guide on how a device manager is able to change a device mode from Always On to Smart on their Management Dashboard.
1. Sign in to your Management Dashboard
2. Click "Device Management" to open the list of devices under your account
3. Spot the device which its mode is Always On and click "ALWAYS ON" to change their mode
4. Click "Power Settings" to see the available device modes
5. Choose "Smart" to change the device mode
6. Choose between Public and Private to set the preferred access settings for the device
7. Choose between the Payment Plans that you have already created on your account (This is the payment plan you set for the users of this device)
8. Click "SUBMIT" to submit all the new settings for this device
Related Article: How does each Plugzio power mode work?
Need help with anything else? Contact the Plugzio customer care team to have a chat with one of the specialists and discuss your concerns.